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Operating in more than 170 countries, BT provides mission critical network services to optimize global IT performance. BT continues to lead on innovation in delivering a wide range of cloud based solutions in the areas of unified communications, contact centers, security and mobility. As a leader in networked IT services, we are ready wherever our customers are around the world today. Learn more at www.bt.com. |
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XO Communications provides comprehensive IT Infrastructure, Managed Network and IP Communications solutions leveraging our extensive network reach and commitment to exceptional customer service, performance and value. |
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Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, has revolutionized the ways that customers manage and share business information over the Internet. LiveOps has integrated and certified its On-Demand Call Center Platform with the Salesforce CRM application suite and it can be found on the AppExchange. Case Study | Integration Demo | Solution Brief |
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American Support is a Durham, NC-based company whose mission is to help video, voice and data companies succeed by operating efficiently, consistently and with excellent customer service, making life better for their clients, employees, investors and families, while supporting its country. |
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InstantService, Inc. is a leading SaaS provider of customer communication technologies for online businesses and contact centers. InstantService offers an integrated suite of live chat, email management, knowledge base, web site analytics and lead capture solutions to increase sales and enhance customer service. |
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With over 50 years in the DRTV business, ListenUP Espanol offers the very best in high quality Spanish telemarketing through its call center in Hermosillo, Mexico and leveraging its Soft Offer Certification(TM) and proprietary training program. Through the partnership, ListenUP Espanol leverages LiveOps' leading Contact Center Platform to route calls and manage its Mexico-based call centers. In turn, ListenUP provides LiveOps with high quality sales agents who provide Spanish speakers with service in their native language. Press Release » |