Maximize Revenue with Partnership Marketing
The LiveOps Revenue Maximization team sources and optimizes third-party marketing offers that match your goals. The incremental revenue from these offers can offset your telemarketing expenses by 10-50%. The offers have broad market appeal and can be tailored to your brand. LiveOps independent at-home agents read these offers millions of times per year and have the highest conversion rate and quality scores in the industry.
For all upsell sales, LiveOps Talent combines the most flexible cloud contact center technology, the most experienced and motivated certified independent agents, and the best practices to successfully deliver the right offer to the right caller to take advantage of every revenue-generating opportunity.
With LiveOps Revenue Maximization, you benefit from:
| • | Analysis of core demographics that helps identify new audiences for your programs and the best potential offers. |
 |
|
| • | Powerful reporting and analytics that quickly identifies the root cause of success or failure across selected call centers, agents, scripts, offers and other program-specific criteria. |
|
|
| • | Transfer upsell calls that can be instantly connected to certified LiveOps agents from anywhere. |
|
|
| • | Testing and optimization of scripts for each call type and customer segment to improve close rates. |
|
|
| • | Real-time call monitoring and agent feedback tools that enable scripts and offers to be tested and modified on the fly. |
