DIRECT MARKETING SOLUTION
Improve Lead Generation and Conversion Rates
Sales and marketing executives execute a variety of demand generation programs and work hard to generate and convert opportunities to sales. Regardless of the program, the objectives are the same:
- Generate more qualified leads
- Improve direct marketing sales conversion rates
- Maximize campaign revenue
The LiveOps Direct Marketing solution helps to ensure the best campaign results for your business by giving you access to a dedicated team of experts who bring years of functional expertise in contact center operations, as well as proven direct marketing experience and deep technical knowledge about the LiveOps Platform, Applications and Talent.
Leveraging their expertise, you can:
| • | Get started quickly and successfully using proven best practices |
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| • | Identify the best agents to staff your particular campaigns |
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| • | Optimize award-winning distance learning and certification processes |
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| • | Optimize scripts and routing criteria and customize them on the fly to improve results |
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| • | Anticipate problems before they occur and head them off |
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| • | Remediate issues faster |
As a result, you can potentially achieve breakthrough results, including:
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33% more revenue per campaign |
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Call abandonment rates under 1% |
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Order values that are 15-34% higher than the industry average |
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More calls answered, resulting in more orders taken |
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For more information about the LiveOps Direct Marketing Practice, please contact us.
