Operating in more than 170 countries, BT provides mission critical network services to optimize global IT performance. BT continues to lead on innovation in delivering a wide range of cloud based solutions in the areas of unified communications, contact centers, security and mobility. As a leader in networked IT services, we are ready wherever our customers are around the world today. Learn more at www.bt.com.

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, has revolutionized the ways that customers manage and share business information over the Internet. LiveOps has integrated and certified its On-Demand Call Center Platform with the Salesforce CRM application suite and it can be found on the AppExchange.   Case Study  |  Integration Demo  |  Solution Brief

Adqura in the UK helps organizations measure, track and increase their customer value while providing a significantly improved customer experience consistently at each touchpoint. They achieve this through a combination of industry best-practice processes, solutions and products tailored to provide an out-of-the-box SaaS offering. Adqura provides the knowledge, processes and tools to ensure the delivery of the right product to the right customer through the right channel. Their capabilities include consulting and technical delivery, providing product delivery frameworks and product supply.

American Support is a Durham, NC-based company whose mission is to help video, voice and data companies succeed by operating efficiently, consistently and with excellent customer service, making life better for their clients, employees, investors and families, while supporting its country.

In the $450B U.S. telecom carrier market, BetterWorld Telecom is the only nationwide, full-service voice and data services provider focused on serving businesses and organizations that support social justice and sustainability. BetterWorld provides business-grade telecommunication solutions, applications and hardware in over 35 states, comprised of traditional services such as local, long distance, toll free, conferencing, Internet access, as well as cloud communications services such as VoIP, unified communications, and Virtual PBX products.

CallTower, Inc. is the leading provider of hosted enterprise-class unified communications solutions for growing businesses nationwide. We enhance our clients' strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, and collaboration tools into one reliable platform.

eircom is the principal provider of fixed-line telecommunications services in Ireland with approximately 2.6 million fixed-line telephone access channels in service, and has over one million mobile customers via the Meteor and eMobile brands. eircom offers an unrivaled range of voice, customer contact, managed network, security, and managed IT solutions to business and public service clients, and holds Gold Partner status from Cisco and Avaya.

Gen-i is a market leading IT Solutions and Services provider across Australia and New Zealand. Their full suite of IT services, technical strength and expertise, along with parent company Telecom's infrastructure and communications capability, combine to deliver innovative ICT solutions. Based in eight locations across the region, Gen-i provides services and solutions to 3,300 public and private sector organisations on both sides of the Tasman. Gen-i are a licensed distributor of LiveOps Multichannel, which enables call centers to introduce SMS, email, webchat and social media into their existing communication channels.

With over 50 years in the DRTV business, ListenUP Espanol offers the very best in high quality Spanish telemarketing through its call center in Hermosillo, Mexico and leveraging its Soft Offer Certification(TM) and proprietary training program. Through the partnership, ListenUP Espanol leverages LiveOps' leading Contact Center Platform to route calls and manage its Mexico-based call centers. In turn, ListenUP provides LiveOps with high quality sales agents who provide Spanish speakers with service in their native language. Press Release »

OCx is a Denver, Colorado based leader in the design, delivery and support of best of breed infrastructures. As a value added reseller (VAR) and technology integrator, we serve the voice and data networking needs for customers in government, small to medium enterprise (SME), and restaurant & retail chains, nationwide.

Premier, the Point of Contact Specialist, is the UK's leading sensory marketing agency. Supplying sensory marketing solutions to over 3,500 customers in the UK and abroad since 1996, Premier has built up an unrivaled expertise across sound, video and fragrance solutions, ensuring all customer touch points are memorable, satisfying, differentiated and help clients sell more.

VLCM, a leading provider of hardware and software in the Mountain West, delivers customer-proven information systems to businesses in many industries. VLCM helps small and large businesses leverage technology to gain a competitive advantage. VLCM provides IT consulting to help build your custom IT infrastructure. VLCM’s approach is to learn about your IT needs, recommend the best IT solutions, train your IT staff, and help you safely install your new technology. Founded in 1983 and with numerous technology partners, VLCM's solutions help businesses of all sizes lower costs and increase productivity.